Return & Refund Policy – Basbous Tech

At Basbous Tech, we stand behind the quality of our products and our 30+ years of trusted service. Please review the following policy carefully.

Returns

• Returns are accepted within 48 hours of receiving your order.

• Items must be unused, in original condition, and in their original packaging with all accessories included.

• A valid proof of purchase is required.

Non-Returnable Items

The following items are not eligible for return:

• Opened or used products

• Products with removed seals or damaged packaging

• Accessories (chargers, cables, cases, etc.)

• Any item damaged due to misuse or improper handling

Defective or Incorrect Items

• If you receive a defective or incorrect product, notify us within 24 hours of delivery.

• After inspection, we will offer a replacement or appropriate solution.

Refunds

• Refunds are only issued for approved returns.

• For Cash on Delivery orders, refunds are provided as cash or store credit, depending on the case.

• Delivery fees are non-refundable.

• A return processing or restocking fee may be deducted, depending on the condition of the item and return circumstances.

Return Process

1. Contact us via WhatsApp with your order details.

2. Provide photos or videos if requested.

3. Wait for confirmation before returning the item.

Final Notes

Basbous Tech reserves the right to refuse any return that does not meet the above conditions.

By placing an order, you agree to this policy.

Basbous Tech
Premium Tech Products | Trusted for Over 30 Years